You can permanently delete a MyHealthyMeals app account and its associated calorie-tracking data.
Delete inside the app
- Sign in and open Profile.
- Open Privacy and consent.
- Choose Delete my account.
- Reauthenticate and confirm the permanent deletion.
If you cannot access the app
Email us from the address used for your account. We will send secure verification steps. Do not include a password, food photograph, payment card information or identity document in your email.
What deletion removes
- Your app profile and active app sessions.
- Your calorie diary and eligible nutrition history.
- Eligible food photographs and photo-analysis records.
- App referral attribution and open franchise-enquiry data connected to the account.
Records we may have to retain
Invoices, payments and transaction records may be retained only where tax, accounting, fraud-prevention or legal obligations require it. Access to those records is restricted and they are not kept as part of your calorie-tracking profile.
Signing out, uninstalling the app, ending a meal plan or opting out of marketing does not delete the app account.